InfoClear Internet Consulting

 

Frequently Asked Questions



About InfoClear Services
ANSWERS
  1. Are there any techniques that InfoClear will not do?
    YES! We will not do any techniques that we strongly believe will decrease the site's usability and attractiveness. For example: blinking text, mystery navigation, objects that move across the screen.
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  2. Do you offer special rates?
    YES!! We offer charities and not-for-profit organizations special rates on all of our services. Contact us directly for a quote.
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  3. Do you use subcontractors?
    Yes! We have a network of trusted specialists that we use for various projects. You as a client, will deal directly with InfoClear. All of our subcontractors have proven qualtity results, and they are trusted by us to be reliable and responsive to our client's needs.
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  4. Does InfoClear provide hosting or domain name registration services?
    Yes! As of April 2004 InfoClear has expanded into the fields of hosting and domain name registration. Our clients only wanted to have to deal with one company for their web needs, so we have obliged. Hosting starts at $9.95 CAD a month with no set up fees! Please visit our hosting page for more details about our packages.
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  5. Does InfoClear provide IT support or Networking services?
    YES! Through our partnership with JM Balch Computer Services, you can now deal with InfoClear for all of your computer needs.
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  6. How long have you been in business?
    InfoClear was founded in 2002 in Kitchener, Ontario Canada.
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  7. What is the process for custom designing a website?

    After your initial inquiry if you wish to continue, we will send you a no obligation intake questionnaire. The answers to these questions will assist us to determine your organization's needs, and allow us to quote you an accurate price. Once a price is determined we will contact you, and if you wish to hire our services we will sent you a letter of agreement. Once this is returned to us with deposit, the fun stuff begins!

    In addition to the questionnaire, we like to have an initial meeting with our clients either in person or by phone to discuss their vision. We use this opportunity to get a sense of the person or organization and an understanding of the business.

    If your company already has an established identity, then we will extend that identity to the website. If you select your colour preferences and give us an idea of how you'd like your site to look and feel. We also discuss domain names choices and web hosting options. InfoClear can register your domain and set up hosting and email accounts for you to use while the site is being designed.

    At this point, we go off and start creating a page template while you work on the content of your site. We usually provide clients with a minimum of 2 templates to view. Clients are then encouraged to provide feedback and suggest changes. Once a template is approved by you, we begin to add your content to the format. Once this is complete, the site is uploaded to your hosting company.

    Once the site is completed and uploaded our clients have 30 days to request changes in content, and ask for minor changes in layout.


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InfoClear Internet Consulting
(519) 925-3977
1-866-517-INFO (4636)
info@infoclear.ca

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